Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

Need help?

If you have questions about our software’s licensing, have a look at our FAQ. It has a few answers that might get you back up and running in no time.

Latest news

Geoscience ANALYST
February, 11 2021

15 tips in 15 minutes – Geoscience ANALYST Free Viewer

Past event, view here or on our YouTube channel...
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Developer’s sandbox
September, 13 2013

R&D projects in data management

Over the past couple of years we have been developing skills and technology in practical, business-focused data management as a solid foundation for modelling, analysis, and interpretation.
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Geoscience ANALYST
February, 17 2020

Bridging the gap

Industry uptake of academic exploration and mining research is often slower than it should be. Academics must focus on innovation and education...
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Software tips
May, 06 2021

K-means clustering

In Geoscience ANALYST Pro’s v3.3, you can quickly partition your data based on the K-means clustering...
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Developer’s sandbox
September, 23 2020

Python applications for geoscientific problems

geoh5py and geoapps - Open format, open source code, and open licensed data! Cannot get any better than that!
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Software tips
October, 01 2019

Display property values as text

Through GOCAD's Style Editor, property values in atomic objects can be displayed as text in the 3D Viewer...
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Software tips
November, 18 2019

Uploading multiple files

In Geoscience INTEGRATOR, you can upload multiple files in one simple step...
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Software tips
April, 01 2019

Operations on array properties

In GOCAD, this command, found in the Property menu, allows the user to perform various operations (scaling, DC shift...
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About us
September, 10 2020

What’s new in consulting services

In 2020, we have had the pleasure to start new consulting projects and add new mining companies, geological surveys, and universities to...
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Events
June, 06 2022

PDAC 2023

Drop by booth 814 with your digital data and we will integrate them into Geoscience ANALYST, a free 3D viewer...
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Software releases
March, 31 2020

Geoscience INTEGRATOR v3.3

This version features database performance improvements for faster import and data query for hazard assessment. It also...
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Software tips
November, 04 2021

Pointer Tracking

In GOCAD Mining Suite you can take advantage of the Pointer Tracking view to track coordinates, objects, and properties.
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Please contact our team for additional information about our products and services