Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

Need help?

If you have questions about our software’s licensing, have a look at our FAQ. It has a few answers that might get you back up and running in no time.

Latest news

Virtual Lecture – Archive
October, 28 2020

What’s new in Geoscience ANALYST v3.2

Past event, view here or on our YouTube channel...
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Software tips
March, 09 2021

Improved scatter plots

In Geoscience INTEGRATOR, you can can increase/decrease the node size, take snapshots, zoom in on an area of interest...
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Software tips
July, 15 2019

Extracting property names from a CSV

In Geoscience INTEGRATOR, extract the property names directly from a CSV file to speed up the process and reduce errors...
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Software tips
February, 14 2020

Filtering data by neighbourhood

In the web UI, you can rapidly filter your data by neighbourhoods and display it in plots, charts, or tables.
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News
December, 06 2019

Women Geoscientists in Canada

We are proud sponsors of WGC, advocates for increased gender balance within geosciences...
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Online training
June, 05 2020

Online professional training

Geoscience ANALYST training courses tailored to meet your specific business needs and designed to be flexible to accommodate your schedule...
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Case studies
September, 01 2019

Machine learning in mineral exploration

We have applied machine learning as part of custom solutions to complex exploration and geotechnical problems since 2015...
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Software tips
August, 12 2019

Attaching files

In Geoscience ANALYST, you can attach files to Workspaces, Container Groups, and Objects...
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Software tips
March, 06 2020

Area-select in Viewport

In Geoscience ANALYST you can multi-select data in the Viewport to highlight them in the Data Table.
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Software tips
April, 01 2020

Clipping isovalues and sections

In Geoscience ANALYST you can clip isovalues and sections by volume using the free visualization tools to focus on areas of interest in any block model...
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Events
April, 19 2021

AEGC2021

Drop by our booth to say hi, discuss a potential consulting project, or discover what's new in our software...
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Software tips
October, 05 2020

Linking cursors

In Geoscience ANALYST you can use the Link Cursors button to helps to track the location of your cursor across multiple Viewports...
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Please contact our team for additional information about our products and services