Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

Need help?

If you have questions about our software’s licensing, have a look at our FAQ. It has a few answers that might get you back up and running in no time.

Latest news

Conference
July, 12 2022

MAG22 – Modern Application of Geophysics – ASEG Symposium

We are proud sponsors of MAG2022 symposium on November 9...
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Software tips
July, 01 2019

Imago drillhole imagery light table connection

In GOCAD, you can now connect to your Imago account by...
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Software tips
February, 02 2019

2D minimum curvature gridding

With Geoscience ANALYST Pro module, you can interpolate numerical data from points, curves and surfaces...
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Software tips
May, 03 2021

Rock reclassification editor

In GOCAD Mining Suite, you can simplify logging codes for modelling projects and data management using the Rock reclassification editor...
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How to video
April, 21 2022

Extending workflows with rapid model generation – Virtual Lecture

Past event - Shaun O'Connor showed how to use the built-in scripting tools for exploratory geological modelling with sparse data...
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Q&A
July, 26 2021

Q&A Revival Gold Inc.

We discussed Mira Geoscience’s contribution to further understand the Beartrack-Arnett gold project area using modern exploration techniques...
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Geoscience ANALYST
February, 11 2021

15 tips in 15 minutes – Geoscience ANALYST Free Viewer

Past event, view here or on our YouTube channel...
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Software tips
October, 01 2021

Snapshot grid sections

In GOCAD Mining Suite quickly take snapshots of your Voxet sections using the snapshot tool...
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Software tips
May, 03 2019

Documents linked to a project

When documents are linked to a project in Geoscience INTEGRATOR, it is possible to be more specific and link them to the project’s data sets...
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Case studies
September, 01 2019

Machine learning in mineral exploration

We have applied machine learning as part of custom solutions to complex exploration and geotechnical problems since 2015...
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Software tips
November, 02 2020

Taskbar icons

In GOCAD Mining Suite, icons are added to the taskbar when you open windows such as another 3D Viewer or the 3D-GIS Query panel...
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Software tips
March, 08 2021

Python API live link

In Geoscience ANALYST you can enable a monitoring directory to instantly visualize and analyze the results...
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Please contact our team for additional information about our products and services