Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

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Latest news

Software releases
November, 28 2019

Geoscience ANALYST v3.0 release

This version introduces the long awaited Pro basic geophysics and Pro Geophysics - the next generation of fast, advanced geophysical tools...
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About us
September, 10 2020

What’s new in consulting services

In the last few months, we have had the pleasure to start new consulting projects and add new mining companies, geological surveys, and universities to...
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Case studies
March, 29 2015

Using predictive modelling in mineral exploration

We carried out targeting work for IOCG-style mineralisation in the Mt Dore area of QLD, Australia. We produced a 3D model and predictive exploration map...
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Software tips
August, 10 2020

Importing and visualizing VP Geophysics models

In Geoscience ANALYST v3.1, VP Model objects can now be imported by a simple drag and drop! You can then visualize the model and,...
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Software tips
March, 01 2019

Create array property from scalar properties

This command, found in GOCAD's Property menu, creates a multi-dimensional array property from user-selected properties...
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Virtual Lecture
November, 03 2020

Clustering data stored on geoh5 objects

On December 10, 2020 - 11:00 am Pacific Time, join Jean-Philippe as he shows how to import open-licence data to Geoscience ANALYST and use it to conduct meaningful Exploratory Data Analysis (EDA), automatically generating geochemical lithological classification.
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Software tips
April, 13 2020

Quick selection search tool

In Geoscience INTEGRATOR we added a search box to help you find objects lists such as drillholes, samples, or stations that often have thousands of items...
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Software tips
June, 02 2019

Adding comments to folders and objects

In Geoscience ANALYST, text comments and website links can be added in the Data Table...
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Software tips
July, 01 2019

Imago drillhole imagery light table connection

In GOCAD, you can now connect to your Imago account by...
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Virtual Lecture – Archive
July, 29 2020

Getting started with the Python geoh5py

Past event, view here or via our YouTube channel...
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Software tips
September, 01 2020

Reopening selected commands

In GOCAD Mining Suite the Log and Command Messages panel has a new tool to reopen previously executed commands...
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Software releases
May, 08 2019

GOCAD Mining Suite release

We released v17u3. It includes two long-awaited features – Coordinate Reference System re-projection for atomic objects...
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