Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

Need help?

If you have questions about our software’s licensing, have a look at our FAQ. It has a few answers that might get you back up and running in no time.

Latest news

Software tips
May, 02 2019

Saving views/scenes

You can save up to 10 custom views in Geoscience ANALYST by pressing Ctrl-F(1-10) with the option...
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Software tips
March, 01 2022

Is the surface opened or closed?

In GOCAD Mining Suite you can easily know if your surface is opened or closed by...
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Q&A
November, 22 2019

Q&A ERO Copper Corp

We discussed Mira Geoscience’s contribution to further understand the Mineração Caraíba project area using modern exploration techniques...
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Geoscience ANALYST
March, 25 2020

Using SimPEG in Geoscience ANALYST

Past event, view here or via our YouTube channel...
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Software tips
November, 01 2021

Block model volume

In Geoscience ANALYST you can visualize your block model data by volume in the Visual Parameters panel... ..
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Software tips
September, 16 2019

New mine production theme

In Geoscience INTEGRATOR, version 3.2 has a new theme called Production area. It’s designed for stope, mining room, or drawpoint data...
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Case studies
May, 12 2020

BHP Bowen Basin, Australia

Surface electromagnetic and electrical methods were trialled at a mine in the Bowen Basin, Queensland, with the objective of mapping the extent of coked coal...
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Software tips
January, 03 2019

Customizing metadata

Version 3.0 of Geoscience INTEGRATOR has a new layout for data set summaries that allows you to document any general information as custom...
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Software releases
April, 16 2019

GIFtools via Geoscience ANALYST

Coming up later in 2019 is the launch of GIFtools, an interface for the industry-standard UBC-GIF forward modelling...
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Geoscience ANALYST
October, 28 2021

What’s new in v3.4 – Geoscience ANALYST – Virtual Lecture

Past event, recording available here. Carla showed what's new in version 3.4...
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Software releases
December, 06 2019

Geoscience INTEGRATOR v3.2

New features were made in the web UI for better visualization of the mine model fusion data. Other features include…
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Software tips
July, 08 2019

Centering objects in the Viewport

In Geoscience ANALYST, you can automatically turn on the selection, center the view, and...
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Please contact our team for additional information about our products and services